The three American psychologists who authored this book focus on the importance of communication—how mastering it improves the quality of our lives. When we communicate well, expressing our feelings, needs, and desires honestly, we come to know ourselves better and, more importantly, we build solid relationships with others.
The authors begin with a simple premise: good communicators are made, not born. They teach us how to become one. Each chapter offers practical examples and exercises, but the real value lies in their explanations of what good communication looks like across different areas of life—conversations with friends and strangers, the parent-child relationship, partnerships between spouses. They address strategies for influencing others, speaking publicly, conducting job interviews and media appearances. The book identifies the true obstacles to communication, the "blocks" that daily prevent us from forming solid relationships: the failure to listen, the refusal to be vulnerable.
It is written with clarity and flow, though it can be repetitive at times. In a world where communication blocks multiply, this book has much to teach.
Giulia Brancoli B., 1999